Jacqueline Sutton, FNP-C, operating as Integrative Beauty & Wellness (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our telehealth consultation services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

1. Information We Collect

Information You Provide Directly

When you interact with our website or book a consultation, we may collect:

  • Name, email address, and phone number
  • Date of birth and demographic information
  • Health history, symptoms, and wellness goals shared during consultations
  • Payment information (processed securely by our payment processor; we do not store full card details)
  • Communications sent to us via email or contact forms

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages viewed and time spent on the site
  • Referring website addresses
  • Device type and operating system

This information is collected through standard web technologies including cookies and similar tracking tools.

2. How We Use Your Information

We use the information we collect to:

  • Schedule, conduct, and follow up on telehealth consultations
  • Create and manage your patient record
  • Process payments for consultation services
  • Communicate with you about your care, appointments, and health goals
  • Send appointment reminders and follow-up communications
  • Improve our website and services
  • Comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. HIPAA Notice & Protected Health Information

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Health information you share with us during consultations is treated as Protected Health Information (PHI) and is handled in accordance with our HIPAA Notice of Privacy Practices, which will be provided to you at the time of your first consultation.

PHI may be disclosed only as permitted or required by law, including for treatment, payment, and healthcare operations purposes, or with your written authorization.

4. Third-Party Services

We use the following third-party services that may collect or process your information:

  • Calendly — Used for appointment scheduling. Subject to Calendly’s own privacy policy.
  • Stripe — Used for secure payment processing. Stripe is PCI-DSS compliant. We do not store your full payment card details on our servers. Subject to Stripe’s own privacy policy.
  • Google Fonts — Used for website typography. May collect basic usage data per Google’s privacy policy.

We encourage you to review the privacy policies of these third-party services.

5. Cookies

Our website uses cookies—small text files stored on your device—to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Telehealth consultations are conducted via secure, encrypted video platforms. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal and health information for as long as necessary to provide services, comply with legal obligations (including applicable medical record retention laws), resolve disputes, and enforce our agreements. Medical records are retained for a minimum period as required by applicable state law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal and clinical retention requirements
  • Opt out of non-essential communications
  • File a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us using the information below.

9. Children’s Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: